Your credit card will be charged within 24 hours prior to shipment of your item(s).
Category: Pricing and Billing
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
I need a copy of my receipt/invoice.
Click the “My Account / Orders” link at the top right hand side of our site to print invoices.
I have a question on my charges.
Click the “My Account / Orders” link at the bottom of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse. Taxes will be calculated based on your shipping address as part of the checkout process.
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.