All trademarks, service marks and trade names of Prolog Health used in the site are trademarks or registered trademarks of Prolog Health
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Prolog Health disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Prolog Health does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Prolog Health does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Prolog Health shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Prolog Health has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Prolog Health product is mistakenly listed at an incorrect price, Prolog Health reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Prolog Health reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Prolog Health shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Prolog Health without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Prolog Health may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Prolog Health.
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Prolog Health products) shall be in the state or federal courts located in Orlando, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Prolog Health products) must be commenced within one (1) year after the claim or cause of action arises. Prolog Health’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Prolog Health may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Prolog Health or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Prolog Health does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Prolog Health is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Prolog Health reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Prolog Health in its sole discretion.
You agree to indemnify, defend, and hold harmless Prolog Health, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Prolog Health may link to sites operated by third parties. However, even if the third party is affiliated with Prolog Health, Prolog Health has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Prolog Health. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Prolog Health seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
No returns of supplements will be accepted without a Return Merchandise Authorization (RMA). Please contact customer service for an RMA.
We strongly encourage you to contact your customs office or other appropriate authority before you place an order of fertility or health supplements to familiarize yourself with any regulations or restrictions that may apply. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, delivery being delayed, or returned to us.
Before you make a purchase, please read our disclaimer regarding returned, refused or seized orders:
Address or other customer error: If a package is returned to Prolog Health due to address error (or any other error) made by the customer, the customer will be responsible for any shipping fees incurred. A refund will be issued for merchandise only, minus a 20% restocking fee.
Violation of laws: If a package is returned to Prolog Health due to violation of a country’s laws, the customer will be responsible for any fees (such as quarantine, warehousing or shipping) billed to Prolog Health. A refund will be issued for merchandise only, minus a 20% restocking fee
Customer refusal: If a customer refuses a package because of additional fees (or for any other reason), Prolog Health will issue a refund for merchandise only, minus a 20% restocking fee, upon receipt of the returned package. The customer will be responsible for any shipping fees incurred.
Customs seizure: If a package has been halted/seized by customs or abandoned by the shipping carrier, the customer will not receive credit for the order. If and when Prolog Health receives the returned package, a refund will be issued for merchandise only, minus a 20% restocking fee.
For any returned package: For any order that is returned to Prolog Health, if return shipping cost is greater than the cost of goods ordered Prolog Health will instruct the carrier to abandon the package. In such a case, the customer will not receive a refund for the order, but will not be liable for the return shipping cost.
Destroyed or unreturned package: If a package has been destroyed by customs or the carrier, or has otherwise not been returned to Prolog Health, we cannot issue a refund for the order.
Any duties or taxes that may apply are your responsibility.
Import taxes, customs duties and tariffs
Prices do not include customs fees, taxes, duties or tariffs.
Each country has its own laws and regulations. We cannot predict or estimate additional customs fees, taxes or tariffs that may apply to your order. It is your responsibility to pay these fees or to contact your country’s appropriate authority to discuss or dispute such fees. These fees are determined by your local authority. Prolog Health has no control over these fees and does not collect any money from them.
If any additional fees apply to your order, you will be charged at the time of delivery. As stated in our disclaimer, if you refuse a shipment because of these fees, we will issue a refund for merchandise only minus a 20% restocking fee, upon receipt of the returned package. You will be responsible for any shipping fees (including return shipping) incurred and/or billed to Prolog Health.